WHO’s work with countries

How WHO works in countries

WHO and partners celebrating end of Ebola virus transmission in Nigeria.
WHO/Andrew Esiebo

WHO supports countries to improve their health outcomes. The Organization achieves this by establishing appropriately resourced offices in countries which require a physical presence. In locations where this is not needed, support is provided by headquarters and regional and subregional offices.

At the country level, WHO’s relevance lies in supporting Member States as they coordinate the efforts of multiple sectors of the government and partners – including bi- and multilaterals, funds and foundations, civil society organizations and private sector – to attain their health objectives and support their national health policies and strategies.

WHO's support to Member States

Key WHO documents guide and support WHO’s work with Member States at the country level. These include: Basic Documents, WHO Programme Budget 2014-2015, Country Cooperation Strategies, and Biennial Collaborative Agreements.

Improving organizational performance to achieve results

A critical component to attaining results in countries is to improve the performance of WHO offices and staff at country level. To do this, WHO is strengthening its country offices and placing more emphasis on the work of these teams.

Ongoing efforts to implement the WHO reform process at the country level focuses the Organization’s role as an inclusive facilitator and convener, as well as aligns WHO’s planning and resource allocation to country priorities, and addresses human resources challenges.

Implementing WHO reform at country level

The WHO reform process is improving health outcomes, enhancing the Organization’s leadership role in global health, and working towards organizational excellence. Reform at country level means strengthening country offices to ensure that WHO provides efficient and effective support to Member States.


Department of Country Cooperation and Collaboration with the United Nations System (CCU)
World Health Organization
Geneva, Switzerland