Risk communication

Risk communication and community engagement preparedness and readiness framework: Ebola response in North Kivu

12 October 2018 - Risk communication and community engagement is an essential part of any disease outbreak response. Risk communication in the context of an Ebola outbreak refers to real time exchange of information, opinion and advice between frontline responders and people who are faced with the threat of Ebola to their survival, health, economic or social wellbeing.

WHO launches cutting-edge package to scale up risk communication capacity in the European Region in 5 steps


17 September 2018 - A new package is now available to guide countries of the European Region in establishing systems and plans for effective emergency risk communication tailored to their specific contexts. The package is the result of a pioneering project launched by WHO/Europe in March 2017.

The first phase of the ERC project, financed by the Federal Ministry of Health of Germany, focused on working closely with 13 countries of the Region to pilot the 5-step capacity-building package at different stages.

Risk Communication training to strengthen capacities on outbreak preparedness and response in Cabo Verde

13 September 2018 - More than 80 health managers and workers from the Ministry of Health and Social Security, and delegates from the 9 islands of the country were trained on key strategies for risk communication.

“This training is an added value for my job, and I feel better prepared to deal with risk situations," said Eufémia Mascarenhas, a journalist from Radio Educativa.

Improved pandemic influenza preparedness for five countries through action planning workshop in Tunisia

S. Van Woerden

16 August 2018 - Ghana, Morocco, Oman, Tanzania and Tunisia made rapid progress updating and strengthening their pandemic preparedness plans this week. Multi-disciplinary teams from these countries reviewed their plans with experts from WHO and US CDC at a participatory workshop in Tunisia, 13-15 August 2018.

Targeted risk communication for 2018 Asian Games in Indonesia

WHO Indonesia

7 August 2018 - Countries organizing international sporting events and other mass gatherings are increasingly taking risk communication seriously. On 18 August 2018, Indonesia will host 45 nations at the 18th Asian Games. In preparation, the country is running a risk communication workshop with the help of WHO to keep the 17,000 athletes, coaches, international media and spectators safe for a successful event.

What is risk communication?

Risk communication is an integral part of any public health emergency response. In epidemics and pandemics, in humanitarian crises and natural disasters, risk communication allows people at risk to understand and adopt protective behaviours.

It allows authorities and experts to listen to and address people’s concerns and needs so the advice they provide is relevant, trusted and acceptable. In this video, little Ksir explains why risk communication is so important.

OpenWHO online learning platform

OpenWHO is WHO’s new interactive, web-based, knowledge-transfer platform offering online courses to improve the response to health emergencies. OpenWHO enables the Organization and its key partners to transfer life-saving knowledge to large numbers of frontline responders. Explore OpenWHO

Communicating Risk in Public Health Emergencies

The first ever evidence-based guideline on Emergency Risk Communication to support countries in building capacity for communicating risk during public health emergencies. Read the guidance

Get the WHO Zika app

Designed to provide essential information on Zika virus disease and its suspected complications for the health care workers as well as the general public. The app is currently available in English, French, Spanish and Portuguese. Other language versions are in the pipeline. New content, including trainings, is coming soon.




For more information about risk communication, please email: riskcommunication@who.int.